Question: Covid 1 9 disease outbreak was indeed a global disaster. This pandemic forced for a change in consumer behavior in almost all the market sectors
Covid disease outbreak was indeed a global disaster. This pandemic forced for a change in consumer behavior in almost all the market sectors The Botswana local restaurant brand The Braai Place had just hit the market to compete with the established international brands like Nandos and others when this disease outbreak hit the world by storm. As a result, consumers were forced to stop from going out to the restaurant but had to rely more on placing their food orders
online and they be delivered by the restaurant to the customers homes. Something that seriously came as a challenge to the local brand that was just gaining its momentum. It had to restrategize and employ new ways of adapting to this compelling situation where customers orders were now only received, paid for and prepared through an online system. An urgent need for a revamped
website, order application system as well as a secure online payment method was what they needed since all the competitors had also responded to such new market demands. The Braai Place comes to you as they heard that you recently graduated from university and you could be their lifeline with such a challenge. They request that you educate them on the different types of attractors that
are normally used to appeal to online customers and this list that you give in your presentations names the following: the entertainment park; the archive; exclusive sponsorship; the town hall; the club; the gift shop; the freeway intersections or portals; and the customer service centre. In their desperate situation, they humbly plead with you to describe in detail and where possible demonstrate through the use of examples any of the four attractors listed here.
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Certainly Heres a detailed explanation tailored for The Braai Place focusing on four key online attractors they can use to appeal to customers and remain competitive in the food delivery market 1 The ... View full answer
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