Applicable VLOs or EESs for This Week's Case Study 2. Utiilize effective interpersonal, oral, and written communications in all aspects of work to enhance the delivery and implementation of HR programs and services. 7. Formulate and implement HR programs including performance management systems, staffing, rewards, learning and development, labour relations, and succession planning within differing organizational environments to support and promote organizational effectiveness considering internal and external factors. EES 1.1 Communicate clearly, concisely, and correctly in the written, spoken, and visual form that fulfills the purpose and meets the audience's needs. EES 6.10 Manage the use of time and other resources to complete projects. This Week's Detailed Case Study Information When Billy first started the company he had a simple vision. Backed by his favorite saying, "Why Pay More?" Billy built an empire. Well, today the future of the company will be put to the test as a major national brand has offered to purchase Billy's Dollar Goods. Becky is devastated as she wanted to continue the family legacy; however, the board of directors is seriously considering accepting the offer. When it comes to selling a company, money talks. Becky has asked your team to help her and it seems this is the first time she has been emotional and open with your group. "Listen, I know that I come across hard and rude. But I love this company and I just want what's best. Selling out to a major corporation is NOT what's best and it's not what generations of my family have wanted. What will happen to all of OUR people? This major national company will not care for them the way that we have. You will see, that over 30% of our stores will close within a year and prices will triple in neighborhoods that can't afford a price increase like this." For the first time, you see the softer side of Becky as a tear rolls down her cheek. She really cares. Your team decides to help Becky but you're unsure how. Becky then reveals her plan: WIL PROJECT "We need to remind the board of directors about the people behind the brand. We need a program that can remind the board that Billy's Dollar Goods was and has always been about people. Goods that people can afford and people that care about helping other people. I want to showcase some of our employees and put together a series entitled, "Billy's People," where we highlight some of our employees. You all have been great, so let's start with you. Create this reward program where we introduce each group as Billy's People and explain the amazing job that they've done for the company. Here are a few others you can focus on: Sandra Dee - Manager of the Billy's Dollar Goods store in Kelowna B.C. Sandra received a community service award for helping to clean up the local park and removing over 100lbs of plastic trash. Jason Aldein - Stock control of Ohio distribution plant. Jason has helped to lower delivery errors by over 11% since he started only 8 months ago. Khushdeep Kaur - Has received more online 5-star reviews than any other team member within the entire organization. Customers are often thanking her for her positive demeanor and saying she makes them smile each time they come to shop." In order to present this series, Becky has asked that you develop a newsletter that can be emailed to the board members that showcase each of the members listed above, including your team. This newsletter would be delivered monthly as a new recognition program at Billy's Dollar Goods. She doesn't want this to be a one-time program but a monthly program and has asked that you make sure to plan out how to identify the employees that will be featured each month. The plan must be sustainable in order to be consistently delivered. Deliverables for This Week's Case Study Your task this week includes: - Develop an online newsletter entitled Billy's People that features the above team members - Be sure to include your team members - Develop a sustainable plan to continually offer this newsletter - Remember that you are trying to convince the board members not to sell the company to this major national company so be convincing