Question: Applied Case-Scenario 1: Please read the following case thoroughly and complete the task given at the end. Careem , a subsidiary of Uber and a

Applied Case-Scenario 1: Please read the following case thoroughly and complete the task given at the end. Careem , a subsidiary of Uber and a Technology Vehicle for hire , mission is to simplify and improve the lives of people, and build an awesome organisation that inspires. Careem is the internet platform for the greater Middle East region. A pioneer of the region's ride-hailing economy, Careem is expanding services across its platform to include mass transportation, delivery and payments to become the region's everyday SuperApp. Careem's mission is to simplify and improve the lives of people and build a lasting organisation that inspires. Careem was established in July 2012, and was acquired by Uber in 2020. Careem operates in over 100 cities across 14 countries and has created more than one million employment opportunities in the region. Our leaders are purpose driven and motivated to move our region forward by leveraging technology to simplify and improve livesAt Careem youll be empowered to drive impact across a region of 600 million people, whether youre creating codes for our Super App or finding new ways to bring our platform to the people in your city. Youll have the opportunity to learn and grow every day, and develop alongside talented and inspiring people from around the world.Weve got a unique way of working at Careem. Its our Careem Operating System and its the guide to achieving our mission effectively and productively. The eight principles of our Operating System provide the framework for how we work together, how teams are organised, how we make decisions, whats expected of our leaders and whats really important to us as a company. In 2018 Careem announced it was launching a food delivery service app called Careem Now, delivering food and pharmaceuticals, initially in Dubai and Jeddah. In 2019 the service expanded into Riyadh and Amman, and announced it was also launching in Pakistan. On April 21, 2020 the service expanded its Dubai service into delivering groceries and other essential products. On May 4, 2020 Uber Eats announced they were exiting the United Arab Emirates and that their services would now be through Careem Now. In Pakistan, Careem also employs women drivers. Women are also employed as drivers in Egypt and Jordan. In Saudi Arabia, women make up 80% of the company's customers. Careem is planning to have a female workforce of 20,000 by the year 2020. In Saudi Arabia, Careem and Uber have started recruiting women, as part of the Saudi Women to drive movement (Source : Careem website, Wikipedia) Task 1 : Careem is a cloud based intermediary that strives to achieve a balance between its captains & customers by keeping both of its stake-holders happy. Careem is diversifying and strategizing to provide wide range of services other than commuting to its customers in real time. Using Agency-Theory , please identify the issues that can disrupt the alliance between the top management and agents that will have a negative impact on their customers. Please also provide a solution framework to mitigate these issues so that Careem can diversify successfully in unchartered territories.

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