Applyproject management tools and a project management outline type of your choice to structure and plan the project by defining, planning, and controlling.

Project Topic: "How Verizon Wireless can cut down on call wait times for its customers".

Develop a plan and include in the analysis the following points:

• Project description
• Project Management Charts (Critical Path, Gantt Chart, etc.)
• Meeting cadence/rhythm and timing
• Metrics to measure the project's success
• Financial and budgetary considerations
• Description of the project reporting structure