apply the 3 step problem approach to organizational behavior

1.) Step 1- Define the Problem

2.) Step 2- Identify causes

3.) Step 3- reccomend solutions

APPLY THESE 3 steps to the case pictured!

WHAT ABOUT THE BOARD? The company also had a board of directors, which, as in other companies public or private, was charged with ultimate oversight and responsibility. Members of the Theranos board had impressive resumes and should have been up to the task, such as Avie Tevanian, who was Steve Jobs's righthand man at Apple and head of software engineering, and Don Lucas (chair of the board) a long-time and successful venture capitalist. However, they were relatively silent or when they did speak up, as Tevanian did, they were dismissed. Apparently, Holmes grew tired of his increasingly con- frontational insistence she open the books" and jus- tify her seemingly wildly and overly optimistic revenue projections.92 But the real truth is coming to light from books, doc- umentaries, and legal proceedings. Walgreens, one of Theranos's marquee customers, is suing for $140 mil- lion, the SEC has charged Holmes and Balwani with fraud, and other investors are sure to follow. This raises the question: how could this have been avoided? How can this be prevented in the future? Assume you are the chair of the Theranos board of directors back in 2003 at the founding of the company. Apply the 3-Step Problem-solving Approach to pre- venting the debacle