using the 3 step problem solving approach to this case...

1. define the problem

2. identify the causes

3. recommend solutions

(please apply these steps to the case pictured)

REACTIONS CEO Parker and the remaining senior leadership team have responded in several ways. Parker directly and publicly acknowledged the problems and apologized to employees in a town hall meeting, established a complaint hotline, set up unconscious bias training, required specific training for managers, appointed Nike's first chief diversity and inclusion officer, revamped its pay structure and provided raises for approximately 7500 employees, or 10% of its global workforce. Nike also has adopted a gender-blind resume review process, and is tying bonuses more prominently to overall company performance. 113 Part of Parker's apology included, "I apologize to the people on her team who were excluded, and I apologize if some of those same people felt they had no one to turn to ... I want everyone at Nike to know their voices do matter and your bravery is making us better."114 But even after all of the company's correc- tive actions, Parker and others feel the work is far from finished. Assume you are CEO Parker and you want to: (1) make amends with the important stakeholders involved, and (2) put Nike on a positive track for the future. Drawing on what you learned in this chapter what else would you do