Question: Apply the four step procedure for developing a workforce schedule to develop a workforce schedule for the Pick n Pay store described in the following

Apply the four step procedure for developing a workforce schedule to develop a workforce schedule for the Pick n Pay store described in the following scenario. Your objective is to identify the two (2) consecutive days off for each employee with the aim to minimize the amount of total spare capacity, thereby maximizing the utilization of the workforce. Explain all the steps that you follow and present your final schedule as indicated in the example below.

The PnP store is open 7 days a week. The following schedule of requirements indicates the required number of employees per day:

Monday = 3, Tuesday = 4, Wednesday = 2, Thursday = 6, Friday = 8, Saturday = 10 and Sunday = 9

To break ties in the selection of off-days, give preference to the Monday and Tuesday pair if it is one of the tied pairs. If not, select one of the tied pairs arbitrarily.

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