Your company Global Brothers Accounting an accounting processing group employs 168 employees in Vancouver. The company has an on gonging contract with Fellows Interior and Exterior Cleaning. They have maintained great service for the first four years, after a change of ownership in 2020, the level of service plummeted.

The cleaning of the offices has not been maintained or cleaned to the level it once was. You have called the company seven times to remind them to remove spills and other messes that they were supposed to address routinely, and they have left toxic cleaning chemicals in a public hallway on several occasions. You have spoken with the owner about your concerns twice in the past three months, but his assurances the service would improve have not resulted in any noticeable improvements.

When their evening crew forgot to lock the lobby door overnight leaving your entire facility vulnerable to theft from midnight until 7 am the next morning you decided it was time for a change.

YOUR TASK FOR THE ASSIGNMENT

Write a letter to Jonathan Pape, owner of Fellows Interior and Exterior, 6580 Grant Street, Vancouver BC, R3H 0J9

 In your letter you are telling the owner of Fellows Interior and Exterior you will not be renewing its annual cleaning contract when the current contract expires at the end of this month.

 State the reasons given within the case

 Within your message keeps the tone of your letter professional while stating the facts of the case.

 A three-paragraph letter using the Block Method should be used.

 Please remember to format your document; your closing should reflect goodwill.

KEY FACTORS TO LOOK AT IN THE CASE

 You are writing a Negative Letter to a business professional; therefore the name and address of the receiver has been provided.

 You need to provide a company letterhead for Global Brothers Accounting with an address(make one up with a postal code)

 Organization of the information from the case

 The use of the 5 W’s 

 Address the main subject of the letter

Answer rating: 100% (QA)

Global Brothers Accounting Vancouver Commercial drive 14072021 Mr Jonathan Pape Owner Fellows Interi... View the full answer