Question: Appointment Scheduling System for an air conditioning company scope- selection or choice problem definition- currently appointments are made via phone and written down on a

Appointment Scheduling System for an air conditioning company

scope- selection or choice

problem definition- currently appointments are made via phone and written down on a notepad. later it is transferred to a word document and a picture of the appointments for a particular day is sent the team via WhatsApp. what could be an issue with this?

functional requirements of proposed system - main functionalities the system is going to provide, what the system is capable of doing, what the users can do with it.

skills that i should acquire?

what would be some objectives of the project - objectives have 3 characteristics - they imply action, they imply outcome and the outcome is essentially evidence that the objective have been achieved. outcomes must be achieved and be available during the project period and must not refer to anything that might occur after the project document is submitted. objectives can be items that are major milestones in my project as well as things that would be valuable in their own right.

references - 2 books one website

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