Question: are responsible for tactical planning that will implement the general guidelines established by top management. Select one: a. Directors b. Middle managers c. First-line supervisors

are responsible for tactical planning that will implement the general guidelines established by top management. Select one: a. Directors b. Middle managers c. First-line supervisors d. Office managers e. Top managers

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Values: What is important to me?

Purpose: What do we seek to achieve with our behaviour?

An action plan is prepared.