Question: Arrival Rate ( per hour ) 1 0 1 0 1 0 Service Rate ( per hour ) 1 5 1 5 1 5 Average

Arrival Rate (per hour)101010
Service Rate(per hour)151515
Average Time it takes to serve one customer (in minutes)4.00
How often does a customer arrive (in minutes)6.00
Servers 123
% Time Server Busy (rho)0.6670.3330.222
Probability of
033.3%50.0%51.2%
122.2%33.3%34.1%
214.8%11.1%11.4%
39.9%3.7%2.5%
46.6%1.2%0.6%
54.4%0.0%0.1%
62.9%0.0%0.0%
In the system
CUSTOMERS CUSTOMERS CUSTOMERS
Number in System n(s)2.000.750.676
Number in Line n(l)1.330.080.009
TIME (Minutes) TIME (Minutes) TIME (Minutes)
Time in System t(s)12.0004.5004.056
Time in Line t(l)8.0000.5000.056Find RHO for a four server model.

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