1. • As a class, discuss the key differences between facility management and property management.
   • Encourage class to identify at least three key differences and three similarities.
2. Case Study Analysis (15 minutes)
   • Split class into groups
   • Provide each group with a case study or scenario that involves both facility and property management tasks.
   • Ask each group to identify which tasks fall under facility management and which fall under property management.
   • Have groups explain their reasoning and suggest how both roles can collaborate for effective management.
3. Reflection and Debrief (10 minutes)

Assessment:

• Participation in group discussions and activities.
• Quality of case study analysis.
• Contribution to class discussions and reflection.

Case Study 1: The Corporate Office Building

Situation: You are the management team responsible for a large corporate office building in the city center. The building houses multiple companies, each with varying needs and expectations. One of the tenants, a tech startup, is experiencing issues with their office temperature control, which is affecting their productivity. Additionally, the building's exterior requires maintenance due to weathering, and there are ongoing discussions about upgrading the shared lobby area to improve the overall aesthetic appeal.

Case Study 2: The Residential Apartment Complex

Situation: You manage a residential apartment complex that caters to a diverse group of tenants, including families, young professionals, and retirees. The complex has been experiencing a high turnover rate among tenants due to complaints about noise levels, insufficient parking spaces, and outdated common areas. The property owner is considering renovations to attract and retain tenants, but budget constraints are a concern.

Case Study 3: The Mixed-Use Development

Situation: You oversee a mixed-use development that includes retail shops on the ground floor and residential units above. The retail shops are struggling to attract customers due to poor visibility and lack of foot traffic, while the residential units are facing maintenance issues such as plumbing leaks and HVAC problems. The property owner is considering rebranding the development and implementing a marketing strategy to attract new tenants and customers.

Case Study 4: The Educational Campus

Situation: You are responsible for managing the facilities of a large educational campus, including classrooms, laboratories, dormitories, and recreational facilities. The campus is experiencing a surge in student enrollment, leading to overcrowding in classrooms and dormitories. Additionally, there are concerns about campus security and the need to upgrade technology infrastructure to support modern teaching methods. The campus also hosts community events and sports competitions, requiring coordination of facilities and services.

Case Study 5: The Healthcare Facility

Situation: You manage a healthcare facility that includes a hospital, outpatient clinics, and administrative offices. The facility is facing challenges related to patient care, including long wait times, inadequate facilities for specialized treatments, and outdated medical equipment. The property owner is considering expansion plans to accommodate the growing demand for healthcare services, but there are budget constraints and regulatory requirements to consider.