Question: As a project manager, you're overseeing a product launch. You have laid out a quality plan which you ensure is being followed by performing regular

As a project manager, you're overseeing a product launch. You have laid out a quality plan which you ensure is being followed by performing regular audits and check

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ins with stakeholders. The audits and check

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ins confirm your clients are receiving the exact high

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quality product they expect. Which quality management concept does this represent?

As a project manager, you're overseeing a product launch. You have

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