As a senior HIM director, you are tasked with a project of finding a solution to your current HIM operation. You identified the problems to be inefficiency resulting from redundancy, inconsistent patient satisfaction, fragmented record keeping, costly and error-prone retrieval and technological gaps. Based on these issues, you decided to consolidate the five departments into one.

Analyze the cause of the problem by completing a fishbone diagram including all categories specific to consolidating the HIM department. Please provide your sources.