Question: As a service employee, which strategy would be suitable when interacting with a customer exhibiting an inquisitive behavioral style? Multiple choice question. Make an emotional

As a service employee, which strategy would be suitable when interacting with a customer exhibiting an inquisitive behavioral style? Multiple choice question. Make an emotional case to support information. Initiate small talk regarding personal topics. Speak loudly and quickly. Respond in concise, factual statements

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Do not take criticism personally, even if it is meant to be personal.

2. To understand that as a general rule it takes about 3 minutes before the other part(s) have made up a 90% impression of you.

3. To understand that the first impression means a lot, and it takes a lot of energy to change this first impression.