As a system analyst, you are expected to develop a set of open-ended, or closed ended questions, and these questions should help you out with your business problem under investigation. Before doing so, you need to consider the following questions:

1. Decide what your problem is.Ex( ERP,Customer service - operation - security- network)

2. Decide what method you will use to collect information, and why. Example(JAD-SDLC-Objet-oriented-Agile)

3. Decide how you will structure your questions, and present your argument.Example (Funnel-Diamond-payramid)

4. Develop your (e.g. questionnaire, or interview questions). Here you need to write some questions like 10 questions Could you help me with this My subject is System analysis and design and please note that if you choose the structure of the questions you need to know that it's open ended or closed you need to pay attention to that