As Adam started the process of changing over the software, he was direct with his manager and supervisors by instructing them on what he needed and what they needed to do and instructed them not to share too much info with others. He set dates and times and expected to have the information presented to him promptly. One of the supervisors who discussed the changeover with the customer service group did relay to Adam that the CSR group should be involved more as there are issues with system compatibility and that a formal meeting is needed to clarify issues. Adam, when hearing such info decided that it would take too much time and since this software is primarily focused on the production side, their input is not needed and any concerns that are present can be resolved once the software is up and running.

What skills would Adam need to better implement his project? Please list $3$ that you feel are relevant in this scenario and why.