As an IT manager you are asked to provide an advice on choosing a Customer Relationship Management
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Question:
As an IT manager you are asked to provide an advice on choosing a Customer Relationship Management (CRM) software that could assist the organisation in creating loyal customer and increasing sales and profit with a clear explanation on how the tool could support these purposes
Hint: You are encouraged to integrate the knowledge that you have and using the trail version of CRM software in answering this question.
Related Book For
Modern Systems Analysis And Design
ISBN: 9780134204925
8th Edition
Authors: Joseph Valacich, Joey George
Posted Date: