Question: As effective communicators, we should acknowledge that conflict can be present in our day-to-day lives and in the workplace. There are several conflict-management strategies we

As effective communicators, we should acknowledge that conflict can be present in our day-to-day lives and in the workplace.

There are several conflict-management strategies we can use that are offered in Chapter 16 of the textbook.

For this discussion, compose a narrative of a situation where you came into conflict. For example, recall a conflict with someone at work or a current situation ongoing in your workplace. Briefly describe the conflict, then answer the following questions:

How was the conflict resolved, or how could it be resolved?
What strategies for managing conflict did you find, or what strategies do you believe to be the most effective? Why do you believe these strategies are most effective?

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