As explained in the Week $3$ readings from Sayle & Gordon$$s textbook and the lecture materials, there are various performance improvement tools and techniques, such as brainstorming, cause and effect diagram, FMEA, and so forth.

The Name of Tool $1$

What is this tool? Please describe it and apply it in a scenario.

Explain how you would use Tool $1$ in the step of the organization$-$wide and team$-$based PI model would you use them? $($Refer to Sayles & Gordon, Figure $18\mathrm{.}10.).$ Please name at least ONE step.