Question: As he is checking in Mr . Grant ( a new guest ) , front desk agent David notices a discrepancy between the signature on
As he is checking in Mr Grant a new guest front desk agent David notices a discrepancy between
the signature on Mr Grant's credit card and the signature on his registration card. Although the credit
card was approved electronically, David is suddenly suspicious of its validity. What should he do
first?
Notify security.
Request additional identification.
Ask Mr Grant if the credit card is really his.
Inform the general manager.
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