As Matilda entered the lawyer's office she was immediately impressed by the plush carpets, the premium...
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As Matilda entered the lawyer's office she was immediately impressed by the plush carpets, the premium quality furniture, and the tasteful art on the walls. She knew this would be the lawyer to handle her crpyto gains and associated tax issues. The well decorated office is focusing on which part of quality (customer satisfaction)? conformance quality (the lawyer's conformance to legal specifications) customer support (such as information, warranty, etc) psychological impressions of the customer soundness of legal advice given by the lawyer As Matilda entered the lawyer's office she was immediately impressed by the plush carpets, the premium quality furniture, and the tasteful art on the walls. She knew this would be the lawyer to handle her crpyto gains and associated tax issues. The well decorated office is focusing on which part of quality (customer satisfaction)? conformance quality (the lawyer's conformance to legal specifications) customer support (such as information, warranty, etc) psychological impressions of the customer soundness of legal advice given by the lawyer
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Related Book For
Measurement Theory In Action
ISBN: 9780367192181
3rd Edition
Authors: Kenneth S Shultz, David Whitney, Michael J Zickar
Posted Date:
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