Question: As more and more CRM systems convert to , update, and / or operate through cloud computing, many of these systems are easy to access

As more and more CRM systems convert to

,

update, and

/

or operate through cloud

computing, many of these systems are easy to access and implement. We like the Microsoft CRM system because its form and function are already familiar to many users. These features relate to what aspect of avoiding potholes when implementing CRM systems?

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