As the FM Executive for 123 Facility Management Services Sdn Bhd (a main facilities management contractor). 123 FM Services Sdn Bhd is recently being appointed as the FM Contractor at a newly handed-over university facility campus to provide a comprehensive FM services for a period of 5 years. Since this is the first time the university engaging the outsource service provider to provide the facility management services, the expectation of facility management services carried out at the university is high. The company has created the proses and procedures on the maintenance activities to be carried out to fulfil the contract requirement. The Facility manager had instructed you to implement the maintenance program at the project sites. As the Facility executive incharge of the operations, your facility manager had requested you to establish your implementation plan to mobilise the projects and further to the operations and maintenance. 1. The Vision, mission, goals, Objective and strategy of the facility management services to be rendered at the campus 2. Your roles as the Facility Executive for the campus 3. What will be the Service Level and Key performance indicator can be monitored through-out the contract period 4. What can the campus benefitted from your strategy