Question: As you develop the presentation, include the following: First, explain miscommunication using terms such as noise, filter, encoding and decoding and define civility and how

As you develop the presentation, include the following:
First, explain miscommunication using terms such as noise, filter, encoding and decoding and define civility and how responding civilly can de-escalate an ugly situation.
As you develop the presentation, include the following: First, explain miscommunication

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