Asing your place of work as the model, how does $($or could$)$ TQM benefit it in general, and in particular, what improvements would you expect from following the $20-$step implementation process? $($If you are a full$-$time student, and not employed, skip this question.$)$

Using your college as the model, explain how implementing a total quality program might benefit both the institution and its students. Include specific areas for improvement.