Assessment Task 2: Customer service training project Complete the following activities: 1. Write a Training Options Report. Use the internet to find three different formal training options for customer service training. One should be provided by an external provider at the company's premises, one should be a short course that a new member of staff could take and the third should be a formal qualification. Provide a brief outline of the training and the name of the company offering the training, as well as the costs and time commitment. Use the Training Options Report Template to guide your work. Ans: Training Report: External provider at the company's premises: 2. Short course: 3. Formal qualification: 3. Send an email to your Manager (your assessor) The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style. The email text should include your recommended training option according to the budget and time constraints given. Email: The training that you identify must be completed in the next three months, and a budget of $700 per team member is available: 1. External provider at the company's premises 2. 3. Short course Formal qualification ANS: Email Draft-3