Assessment task description

This is the third (3rd) of five assessment tasks you must successfully complete to be deemed competent in this unit.

This assessment is made up of two (2) parts.

Part A Planning for resources	To be completed in Students own time at Gen Institute or Home.
Part B Obtain necessary approvals	To be completed in Students own time at Gen Institute or Home.

You must attempt all criteria to the required level, e.g., assessment criteria mentioned in the performance checklist to be deemed satisfactory in this task.

You must complete this task by following all given instructions, for the trainer/assessor to assess competency in this assessment task.

Applicable conditions

You will need to complete this project in your own time and submit it as per the Gens requirements.

You must complete the task independently.

You can refer to the textbook, learning materials or your research of external resources in completing this task.

The Trainer/Assessor may ask you relevant questions on this assessment task to ensure that this is your own work, or to confirm your knowledge to close any gaps they may identify as not evidenced in your written responses.

The Trainer /Assessor will assess your practical skills, technique and knowledge as you complete this assessment task.

All criteria listed in the performance checklists guide must be completed satisfactorily to the standard described.

No marks or grades are allocated for this assessment task. The outcome of the task will be Satisfactory or Not Satisfactory.

You must express all answers/responses in your own words or acknowledge the sources of reference materials used where necessary.

Resource requirements

You will need the following materials/ resources for this task:

Textbook/ Online learning resources

Computer with internet access for research purposes and word processing

Appendix C: New Supplier Policy

Appendix D: Privacy Policy and Procedures

Appendix E: Employee Training and Development Policy and Procedures

Appendix F: Internal Communication Policy and Procedures

Appendix H: Social Networking Policy

Appendix L: Resource Planning Template

This is in continuation to the project in Assessment 2.

Scenario

At a recent board meeting, the Board of directors approved the development of a cloud-based solution where customers can access the software remotely on their own devices.

The CEO asked every manager to create an operational plan to implement this model in their department.

The Sales manager has decided to address the objectives increase sales to increase donations to needy classrooms and strengthen the skills of our people, to better support customers.

Activities that need to be implemented that relate to the first objective include:

Activity 1: Create an online advert for the new product (quoted price of $25,000)

Activity 2: Arrange a live demonstration for existing customers

Activity 3: Create rewards program to reward school based on number of downloads.

Activities related to the second objective include:

Activity 1: Train sales staff to use new product

Activity 2: Organise school visits

Activity 3: Sponsorship program to develop personal relationships between less fortunate children and sales

A dedicated new in-house trainer will be required to provide training on the new product to staff and clients and an advertising consultant is needed to create a multi-media advert.

An operational plan extract has been provided below:

Objective	Activity/ strategy to achieve objective	Person responsible for completion	Timeline	Resources required	KPI	Budget
Increase sales to increase donations to needy classrooms	Create an online advert for the new product	Marketing team leader	2 weeks	Advertising specialist Production equipment Advert Host	Delivered within budget and specified timeframe	$400,000
	Arrange a live demonstration for existing customers	Sales consultant	4 weeks	Device and internet Online demonstration platform Internal staff	For every 3 demos there is a sale	$100,000
	Create rewards program to reward school based on number of downloads	Financial Manager	8 weeks	Management system Internal staff Marketing information sheet	Downloads increase by 2% per school.	$200,000
Strengthen the skills of our people, to better support customers	Train sales staff to use new product:	Sales Manager	6 weeks	Trainer Training material Location for training session	All staff can use the new product and explain it to another staff member.	$180,000
	Organise school visits	Sales Manager	4 weeks	Internal staff Transport to schools (new vehicle) Wristband gifts for students	10 school visited per sales consultant.	$80,000
	Sponsorship program to develop personal relationships between less fortunate children and sales staff	HR Manager	12 weeks	Legal consultant Management system Vehicle	50 children are matched with sales personal by FYE.	$250,000

Your team is assigned with the task of organising school visits. In consultation with the stakeholders, you have identified the resources required for this activity.

Part A Planning for resources

You must develop resource plans for three different resources identified using the template provided in the Appendix L. For all three resource plans, you need to plan for:

Costs and budget associated with the resources

Timelines

The acquisition and allocation of the resources

Risk management and contingency planning

Refer to companys relevant policies and procedures provided in Appendices C F & H to guide your work and use Resource Planning Template provided in Appendix L to complete the task.

Submission requirements

At the end of this task, you must submit three resource plans to your Assessor.

11 - BSBOPS501 - Appendix L.docx11 - BSBOPS501 - Appendix H.docx11 - BSBOPS501 - Appendix F.docx11 - BSBOPS501 - Appendix C.docx11 - BSBOPS501 - Appendix E.docx11 - BSBOPS501 - Appendix D.docx

Please download Appendix C, F , H , L and Please upload your submissions as per the Task.