Assigned Media Question Help Byre Corporation is preparing its balanced Scorecard for the past quarter. The balanced Scorecard contains four perspectives: financial, customer, intemal business process, and learning and growth (Click the icon to view the specific objectives.) (Click the icon to view KPIs and corresponding data.) Read the requirement Goal Byrne Corporation Balanced Scorecard Report For Quarter Ended December 31 Perspective: Objective KPI Financial: 1 Gross margin growth percentage 7 Sales revenue growth core product line Customer 4 Number of repeat customers 6 Market share percentage Goal Achieved? Actual 23% 22% $2,250,000 $2,050,000 No No No 101,000 19% 103,000 15% No More Info Through its strategic management planning process, Byme Corporation has selected two specific objectives for each of the four perspectives, these specific objectives are listed in the following table Specific Objective 1. Increase gross margin 2. Increase plant safety lonumentam Bar All Check Answer wa Pls and corre i More Info Through its strategic management planning process, Byrne Corporation has selected two specific objectives for each of the four perspectives; these specific objectives are listed in the following table. Specific Objective 1. Increase gross margin. 2. Increase plant safety. 3. Increase number of employees with access to customer relationship database. 4. Increase customer retention. 5. Improve post-sales service. 6. Increase market share. 7. Increase sales of core product line. 8. Improve employee morale. Print Done Data Table Byrne Corporation has collected key performance indicators (KPIs) to measure progress toward achieving its specific objectives. The following table contains the KPIs and corresponding data that Byrne Corporation has collected for the past quarter. KPI Goal Actual Percentage of employees with access to customer relationship database 83% 80% Average repair time (number of days) 1.2 1.5 Gross margin growth percentage 23% 22% Employee satisfaction survey (1 - 5, with 1 as most satisfied) 1.7 1.4 Sales revenue growth-core product line $2,250,000 $2,050,000 Market share percentage 19% 15% Number of plant accidents 5 Number of repeat customers 101,000 103,000 1 Print Done