Question Help Byme Corporation is preparing its balanced Scorecard for the past quarter. The balanced Scorecard contains four perspectives: financial, customer, internal business process, and leaming and growth. (Click the icon to view the specific objectives.) Click the icon to view KPIs and corresponding data.) Read the requirement Byme Corporation Balanced Scorecard Report For Quarter Ended December 31 Goal Perspective: Objective KPL Financial Goal Actual Achieved? Customer Choose from any drop-down list and then click Check Answer 1 Dart Clear All remaining Check Answer puning balanced Scorecard for the past quarter. The balanced Scorecard contains four perspectives: financial custome , and learning and growth. Click the icon to view these e Into More Info irement Srspectives bjective KPI Financial Through its strategic management planning process, Byme Corporation has selected two specific objectives for each of the four perspectives, these specific objectives are isted in the following table, Specific Objective 1. Increase sales of core product line 2. Improve post-sales service 3. Improve employee more 4. Increase customer retention 5. Increase plant safety 5. Increase market share T. Increase gross margin nemase number of employees with access to customer relationship database Customer Print Done Choose from any drop-down COROMICA romang CA Check Antwer LE RU MacBook Air 30 888 *** 44 TV A # 3 * $ 4 % 5 & 7 8 W E R T Y U O P S D F G H J L 1 ment Byme Corporation has collected key performance indicators (KPIs) to measure progress toward achieving its specific objectives. The following table contains the KPIs and corresponding data that Byme Corporation has collected for the past quarter. 8 C Goal Actual 1.9 1 1.4 4 2 $2.200,000 $2,350,000 1 KPI 2 Employee satisfaction survey (1 - 5, with 1 as most satisfied) 3 Number of plant accidents 4 Sales revenue growth--core product line Percentage of employees with access to customer 5 relationship database 5 Gross margin growth percentage 7 Market share percentage Average repair time number of days) 9 Number of repeat customers 84% 27% 82% 28 20N 16% 1.6 1.7 102.000 101.000 Print Done from any drop-do Car A Check Answer Ru MacBook Air 20 DOD # 3 $ 4 % 5 & 7 6 8 0 E R T Y un o F G H L