ASSIGNMENT $10\mathrm{.}2$

Learning and Growth Perspective Methods

INSTRUCTIONS

Match the type of learning and growth category to the most fitting scenario or example provided. Categories may be used more than once.

A$)$ Information systems capability

B$)$ Facilities capability

C$)$ Employee capability

D$)$ Employee satisfaction

E$)$ Workplace climate

Scenario $/$ Example

Shoes R Us started to become so popular with its di: Increase Indent to turn customers away due to the size of the store and the limit of customers allowed inside due to the fire safety code. Managers estimate approximately $50$ customers were turned away on Fridays and Saturdays throughout the discount promotion. $q,2.$ The communications department at Wellman Plastics has developed a survey to be taken by all staff members. The goal is to collect feedback on how relevant internal publications and announcements are and how well they keep employees informed. $q,3.$ The human resources department at Gotham Hospital plans on developing a survey as well as a series of focus groups to understand how safe their employees feel and what can be done by the hospital to promote a safe environment in light of recent thefts in the parking lot. $q,4.$ JR Manufacturing implemented a new process when installing computer chips on the Robo$-$Vac product. Yet, instead of speeding up the installation, it is now taking longer. A focus group with staff members revealed that training on the new process was not adequate.