Assignment 2: Course Project Task 2

Using the strengths, weaknesses, opportunities, and threats (SWOT) analysis you did inWeek 3, select an area of improvement in the healthcare setting. You will do an RCA for this area this week.

Tasks:

• Visit the following link: http://www.isixsigma.com/tools-templates/cause-effect/determine-root-cause-5-whys/
  • Read the introduction to RCA.
  • Read the RCA process.
• Conduct and report an RCA for the area of improvement you selected. Include in your analysis:
  • A diagram of the clinical or workflow process
  • A fishbone diagram of constraints
  • The steps for improvement, utilizing the five-whys tool
  • Suggested changes for making the improvement

Submission Details:

Present the RCA in a 5-page Microsoft Word document formatted in APA style.On a separate page, cite all sources using APA format.