Question: Assignment #2 Evaluating Training Programs Hospital Cheban wants to increase the performance of its nurses! They have recently conducted a new training program. This program

Assignment #2 Evaluating Training Programs
Assignment #2 Evaluating Training Programs
Assignment #2 Evaluating Training Programs Hospital Cheban wants to increase the performance of its nurses! They have recently conducted a new training program. This program included both lectures and discussions in order to improve bedside manner. But before spending a ton of money on the training - Hospital Cheban allowed 3 different external trainers to conduct a session. Hospital Cheban would then offer a contract to the one that did the best job. On the following page, you will see data from the three different training sessions. The effectiveness was evaluated through nurse ratings of the trainer, a test on bedside manner, and the number of complaints regarding bedside manner the nurse received in the 3 weeks following the session. The instructor rating that was used by the nurses was made on a 5-point scale (a rating of 5 is excellent and a rating of 1 is poor) and represents how well the nurses thought the trainer conducted the training session. The test score is the percentage of items that each employee got correct on the test of bedside manner. As director of training, your job is to use the data on the next page to make a recommendation about which trainer should be offered the training contract. In 2-3 paragraphs, justify your reasoning using Kirkpatrick's Model AND data Chint: you might want to create a chart to help make your decision), Instructor Rating Test Score Patient Complaints Trainer onun 5 3 2 1 2 1 3 2 1 Leno Leno Leno Leno Leno Leno Leno Leno Leno Leno Carson Carson Carson Carson Carson Carson Carson Carson Carson Carson O'Brian O'Brian O'Brian O'Brian O'Brian O'Brian O'Brian O'Brian O'Brian O'Brian 3 3 3 2 3 3 S 3 3 4 71 78 83 75 94 97 80 82 72 74 84 81 84 78 88 83 85 80 93 98 81 77 2 3 2 1 0 1 1 O 0 0 72 77 84 85 73 81 79 0

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