Assignment$\_2$

Industrial Engineering Group CSET$\_$SOE

Department of Industrial Engineering

Improving the System $($IMPRSYS$)$

Author: Mr$.$ Ngaka Mosia

NB: Please take the assignment under exam conditions

Question$\_1$

i$)$ Discuss the development of quality thinking

ii$)$ Define Six Sigma and discuss the evolution of Six Sigma

iii$)$ Explain how you will improve financial performance and profitability with Six Sigma $(10)$

iv$)$ Explain how you will achieve customer satisfaction through Six Sigma implementation

v$)$ Discuss Six Sigma's contribution to organizational learning

$[50]$

Question$\_2$

i$)$ Design and Implement a Lean$-$six$-$sigma intervention in your space $($workplace$,$ community, business, etc.$)$ Please approach the intervention in a structured plan and formation.

$(50)$

$[50]$

Total $=100$

Full Marks $=100$