Assignment # $2$

Operations Strategy Chapter # $2$

Page $55$ Hard Rock Cafe's Global Strategy Case Study. Questions $1-3$

$1.$ From your knowledge of restaurants, from the video, from the global company profile that opens this chapter and from the case itself. Identify how each of the $10$ operation management decisions applies to Hard Rock Caf$?$

$2.$ How would you determine the productivity of the kitchen staff and waitstaff at Hard Rock?

$3.$ How are the $10$ Operation Manager Strategy decisions different when applied to the operation manager of a service operation such as Hard Rock versus an automobile company such as a Ford Motor Company.