Question: Assignment - 2 Question: Construct a Pareto chart using the below list of hotel room complaints and answer the following questions. a) Mention the errors

Assignment - 2 Question: Construct a Pareto chart
Assignment - 2 Question: Construct a Pareto chart using the below list of hotel room complaints and answer the following questions. a) Mention the errors and its frequency causing almost 80% of the total number of complaints? b) Using the Pareto chart, identify and mention the "Vital Few" of the customer complaints from the "Trivial Many". c) What is the cumulative percentage of the highest priority issue? d) What is the total number of the service related issues? Number of complaints 10 155 2 287 23 Heating Reservations Dcor Room Service TV set Internet Bed linen Pillows Towels Furniture Telephone Cleaning Noise Documentation Other 17 16 5 4 9 6 3

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