Question: Assignment 3, Individual, Due June 18th Training and Development, BUSD 2017, Assignment 3, due June 18th This assignment is worth 10% of your Course Grade

Assignment 3, Individual, Due June 18th Training

Assignment 3, Individual, Due June 18th Training and Development, BUSD 2017, Assignment 3, due June 18th This assignment is worth 10% of your Course Grade You have been asked to develop a training program for Customer Service Training for new hires in a large recreation centre. The Recreation Centre has a variety of positions that this training will be used for. The positions include Booking and Registration staff, Cashiers, Fitness Trainers, Lifeguards and Concession Servers and there is a high level of turnover in these positions. All of these positions will require similar Customer Service training What type of training design would you recommend, consider off-the-job and on-the-job training methods, and explain why you chose your design and what the advantages are to your chosen method(s) This paper should be written in APA format, please refer to your course material in your

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