Question: ASSIGNMENT #5: Letter Weight: 10% Task: Write the letter required for the situation given below. You should be able to do this in 1 hour.

ASSIGNMENT #5: Letter Weight: 10% Task: Write the letter required for the situation given below. You should be able to do this in 1 hour. Use all the techniques learned so far in this course to write a clear, professional letter. Advice: take 30 minutes to plan and write a draft (using letter format). Then take the remaining 30 minutes to write a revised version in full letter format. Situation: Complete Case 7-43, page 186. Email Skills. Message Strategies: Granting Claims

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