Question: Assignment ( 5 pts ) . Using the MMCQ function you developed create a plot of hold time ( Wq ) as a function of
Assignment pts Using the MMCQ function you developed create a plot of hold time Wq as a function of the number of service agents. Start at the smallest value number of agents and stop at the minimum plus Hint: recall that must hold. For this plot assume there are fifteen hold lines. lambda ; Arrival rate: calls per minute
mu ; Service rate: calls per minute per agent
Assuming an initial number of agents for the calculation
rho lambda mu;Wha is the smallest agents that meets the requirements of th system utilization?
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