Assignment Description

This assignment will assess your ability to compose business letters, using clarity and a positive tone to communicate various business$-$related messages to the reader. You will create business letters using Microsoft Word, maintaining a business$-$focused style and format. Instructions

To complete this assignment:

You will work individually to complete this assignment.

Write all the correspondences in the appropriate format, using business language and tone.

Check the rubric of Assignment $2.$

Research various Business Letter templates on the internet.

Open MS Word on your device.

Read the given situations and write on any one of the following correspondences in appropriate Business Letter format.

a$.$ You are a student researching a company for your business class presentation. Write a letter to Samantha Young, the Director of Business Communication of the company you are studying and ask for information about her company. Include the following in the information you are seeking:

i$.$ Age and size of the company

ii$.$ Management team

iii. Organizational structure

iv$.$ Vision and mission statements

v$.$ Core products and services offered

vi$.$ Diversity and inclusion report

vii. Human resource policies

viii. Performance report

Or

b$.$ You plan to learn the French Language from a renowned institute in your vicinity, $$Language Hub." Write a letter to the institute enquiring about the available courses, mode of delivery, fee structure, payment method, duration of the studies, instructor name, registration deadlines, and cancellation policy. You may wish to include other details.

Or

c$.$ You ordered a blue pair of laced shoes from Sports Com. As you received the delivery of your product today, you realized that the company delivered the wrong shoes. You received green Velcro shoes instead. Write a letter to the Customer Complaint Department of Sports Com explaining your grievance and the details of your complaint. Provide details of the product you ordered and how the product you received differs from the one you ordered. Ask the Customer Complaint Manager to deliver the correct pair of shoes and arrange the return of the wrong pair of shoes.