Assignment Instructions:

You are to do the case at the end of Chapter $5$ in your text titled: Case Study: Cincinnati Super Subs.

Answer the following end of case questions

What symptom$($s$)$ in this case suggest that something has gone wrong? $(34$ points$)$

What are the main causes of these symptoms? $(33$ points$)$

What actions should Cincinnati Super Subs' managers take to correct these problems? $(33$ points$)$

Comments$/$Hints: This case is challengiing. Question $1-$ Think of employee reactions $($not just behaviors$),$

Question $2$: Have a cause or causes for each symptom you identified. Although there are other causes, be sure

to consider motivation, it is relevant for some $($not all$)$ of the symptoms. Refer to motivation theories where

appropriate. Question $3-$ Have actions for each cause you identified.