ASSIGNMENT:

Needs Analysis Document:

• Create a complete list of the requirements.
• Define all the assumptions and corner cases you expect to cover in your program.
• Define what will be within the scope of the project.
• Define what will be out of scope of the project.

BACKGROUND INFO OF PROJECT:

you will simulate the reception of a bank. You will have customers requesting transactions (open account, deposit money, close account, withdraw money).

You are required to simulate per the following parameters and rules:

• Customers coming at random times
• Each customer will require random amount of service time
• You may have 1-3 tellers based on the # of customers
• Once you have more than 4 customers waiting you need to get the 2^nd teller
• Once you have more than 8 customers waiting you need to get the 3^rd teller
• Once the line size gets smaller, you should remove the tellers in opposite order of their addition (the last one joining should be the first one leaving)
• The reception operates from 10:00 AM until 1:00 PM
• At the end of the day, you need to run the following reports:
  • A list of customers coming along with the type of transactions they requested. This report should be sorted by:
    • Last name of the customer
    • Amount of money involved
    • Time of arrival
  • Average waiting time per customers
  • Average number of customers waiting