Question: Assignment Title 3 Assignment Question : The business concept that drives McDonalds operations, and for this matter, most companies working in the fast food industry,

Assignment Title

3

Assignment Question :

The business concept that drives McDonalds operations, and for this matter, most companies working in the fast food industry, is to maintain low prices in order to have affordable offers for the customers, so that they to remain loyal to consuming fast food products, but this comes with the price of giving small salaries to fast food workers, which is the main cause that generates high employee turnover at McDonalds (Smith, 2006).

Companies activating in fast food industry are renowned for the high employee turnover. McDonalds refuses to offer clear information regarding its turnover, which specifically indicates that this aspect is damaging for the companys operations. However, the fast food restaurants have an average of 60% in terms of annual turnover, as a 2010 report from National Restaurant Association indicates (Jargon, 2013).

Q1: You have been assigned as McDonalds HR manager, conduct a research and find out the main 7 reasons of high turnover.

Q2: Conduct benchmarking with KFC and find out solutions from KCF that solve the problem of high turnover in McDonalds based on the 7 mentioned reasons.

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