Assignment Workload:

• This Assignment comprise of a short Case.
• Assignment is to be submitted by each student individually.

Assignment Purposes/Learning Outcomes:

After completion of Assignment-3 students will able to understand the

LO 2. Recognize the functions of planning, organizing and controlling and how they interrelate (Lo2.1)

LO 4. Apply knowledge and techniques of strategic planning and decision making. (Lo2.1)

Assignment-3

• Please read the case Motivational Challenges in the Fast Food World on Page number 498, Chapter 12 Motivating Employees available in your textbook/e-textbook Management: A Practical Approach 9^th edition by Kinicki, A., & Williams, B., and answer the following questions:

Assignment Question(s): (Marks 5)

1. What is the underlying problem in this case from Fast Food industrys perspective? (1mark)
2. What are the causes of this problem? (1 mark)
3. What are the major motivational issues at play in the fast food industry according to the major needs- based theories of motivation (Maslows hierarchy, McClellandss acquired needs) (1.5 marks)
4. What would Herzbergs theory say about the hygiene and motivational factors present in fast food industry jobs? (1.5 marks)