Assignments to complete this module:

• Reading:

• Chapter 11: Conflict and Negotiation in the Workplace

• Submit Professional Assignment #2 by Sunday at 11:59 p.m

Professional Assignment #2 - Please see the rubrics for grading criteria.

CLO #2 - Identify and apply appropriate terminology, concepts, principles, analytical techniques, research methodologies and theories when analyzing factual situations with organizational behavior problems.

CLO #4 - Evaluate the quality of their proposed solutions to organizational behavior problems against appropriate criteria, including organizational constraints.

CLO #6 - Identify and discuss the interrelationships among concepts, principles, and theories used in different areas of organizational behavior and evaluate these relationships in reference to problem solving techniques.

Read Case Study Conifer Corp. (Chapter 8, pp. 315-316) in your textbook and answer the following questions:

1. What symptom(s) in this case suggest(s) that something has gone wrong?

2. What are the main causes of the symptom(s)?

3. What actions should executives take to correct the problem(s)? (Remember, this is a union environment, so changing the wage scale, incentives or benefits for the workers are not options).