Question: Assume in a cookie packaging machine, the process average (the average weight of the packages) is 12.0 ounces and the process standard deviation is .13

Assume in a cookie packaging machine, the process average (the average weight of the packages) is 12.0 ounces and the process standard deviation is .13 of an ounce. The customer is asking for a target value of 12.1 ounces with tolerances of plus or minus .5 ounce. Is the machine capable of meeting customer expectation? (Support your answer.)

Answer the following specific questions:

1. Should you use the capability ratio or capability index to check the capability of the machine?

2. What are the values of upper specification and lower specification limits?

3. What is the value of capability ratio or capability index?

4. Is the process capable? (why, support your answer)

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