Question: At any at given company, which root cause analysis methodology should process technicians select? They must follow the methodology adopted by that company. They should
At any at given company, which root cause analysis methodology should process technicians select? They must follow the methodology adopted by that company. They should apply either the Kepner-Tregoe or the Apollo method. They should use the one they feel most comfortable with, even if the company uses another method. They should insist on using the Five Whys method.
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