Question: At CloudSecure Inc., the IT operations team tracks the average number of security and maintenance alerts resolved per technician each month. Over the past eight
At CloudSecure Inc., the IT operations team tracks the average number of security and maintenance alerts resolved per technician each month. Over the past eight years, the data shows: Year Alerts Resolved (avg/month) 2017 20.00 2018 24.50 2019 28.20 2020 27.50 2021 26.60 2022 30.00 2023 31.00 2024 36.00 A temporary system upgrade in 2020-2021 slowed response rates, but performance has since improved. a. Construct a time series plot. Does the data suggest a trend? (5 marks) b. Use linear regression to find the trend line that minimizes MSE. (6 marks) c. What is the average annual increase in alerts handled per technician? (3 marks) d. Forecast the average monthly alerts per technician in 2025. (1 mark)
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