Attempts $1\mathrm{.}8$

Average $1\mathrm{.}8/6$

$5.$ Stakeholder management $($Connect$,$ Perform$)$

In an increasingly complex and dynamic business world, organizations must manage relationships with multiple stakeholders. There are a number of tools for doing so$.$

Using your knowledge of how managers can develop stakeholder management mechanisms, complete the following statement.

During the $$ process, managers of a large shipping company considered what might happen to their business if legislation requiring sales tax on all Internet purchases passed. They assumed that such legislation would cause a drop in Internet sales, causing distributors to go out of business or to look for ways to offset increased prices by discounting shipping costs.

In the following table, identify the order of the steps in the stakeholder mapping process.

Stakehoider Mapping Step

Order

Determine stakes for each stakeholder. $$

Identify specific subsets within stakeholders. $q,$

Map stakeholder relationships with the firm. $q,$

Define connections between stakeholders. $q,$

Use your knowledge of the stakeholder management process to select the correct labels for A$,$ B$,$ and C in the following image.