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$1-$A contract negotiated and ratified by both the union members and management that will govern the work relationship for the length of the contract $q,$

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$2-$Term applied to different types of employee complaints or dispute resolution processes. $q,$

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$3-$appraisals that are based on the accomplishment of the employees' goals and objectives $q,$

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$4-$ part of the appraisal discussion dealing with areas of deficiency that need correction $$

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$5-$ This refers to providing training within a $2$ week window of learners being able to apply the new skills or they are likely to not retain what they learned $3$ Blanks

$6-$This is a group composed of both employee and management members that meet at least every $3$ months and investigate, report any hazards in the workplace and address stop workage situations. Mandated by OHSA when $20$ or more employees exist. $q,$

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$7-$When you train your employees directly on the work site, this method is faster, and cheap and gets learners ready to work independently faster. $q,4$ blanks

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